Shamwari Conservation Experience

COVID RELATED TRAVEL TERMS AND CONDITIONS

Dear Travel Partners,

Shamwari Private Game Reserve and Shamwari Conservation Experience has worked with a range of professional travel industry bodies and associations to develop a set of safety standards and protocols to mitigate any possibility of the Covid-19 virus spreading at our Lodges.

All guests arriving at Shamwari will be treated with kindness, respect and warm Shamwari hospitality. We will do everything to ensure the wellbeing and safety of all our staff and guests, and as such all-safety protocols will be followed.

New and Existing Bookings for the period 1 June until 29 November 2021

Cancellation Policy

  • All bookings in this period may be postponed without penalty to a future date within 12 months from the original arrival date; all bookings will be honoured at 2020 rates for 2021 and 2021 rates will be honoured for 2022, however seasonal rates will apply.
  • After 29 November 2021, cancellations will be managed on a case-by-case basis.

Amended Cancellation Policy

  • Less than 7 days prior to arrival – 100%

COVID/ PANDEMIC Cancellations Terms and Conditions

No cancellation fee’s will be applicable under the following conditions: -

  • Guests have contracted COVID-19 prior to arrival OR while in-country and are unable to travel,a positive PCR test result would be required 48 hours prior to arrival to Shamwari Private Game Reserve.
  • The Government in the guest's country of origin imposes a travel ban and guests are unable to travel.
  • The Government in the guest's destination country (or transit country) imposes a travel ban and guests are unable to travel.
  • International flights are cancelled due to a pandemic and guests are unable to travel.

  • If Shamwarihas to close due to Pandemic reasons and is unable to fulfil their obligation.

Please note that Shamwari Private Game Reserve reserves the right to amend these terms and conditions.